BY PATRICK KARIUKI
When ChatGPT burst onto the scene like thunder two years ago, it unleashed the biggest communications revolution since the Gutenberg press was invented 600 years ago.
The story of human progress is, at its core, a story of communications. From the earliest cave drawings to the first newspaper, how we communicate has defined civilizations.
Governments have fallen and risen, empires have been forged and lost, fortunes have been made and yanked away, and freedom has advanced and retreated purely as a result of communications.
Each major technological leap in communications has reshaped societies by reconfiguring power structures, economic systems, and human cognition.
Today, we stand at the beginning of another seismic shift.
For decades, the primary way we have engaged with technology has been through command-line interfaces like MS-DOS (which required users to memorize complex syntax), graphical user interfaces (GUIs) and touchscreens.
The learning curve was steep, and access was limited to those with technical expertise and the money to acquire it.
However, ChatGPT ushered in something new - natural language processing as the primary interface to technology.
This means that spoken or written words are rapidly becoming the dominant mode of interaction with digital systems. Now, absolutely anyone—not just programmers or designers—can create, innovate, and engage with complex digital tools.
To understand the significance of this moment, we need to trace the arc of the evolution of communications—from paper to the Gutenberg press, from the typewriter to the computer, and now to AI systems that understand humans.
Paper and the Birth of Record-Keeping (Ancient to Pre-15th Century)
Africa invented communication. We also invented paper, iron, steel, and fire - but since we were largely an oral society, and colonialism destroyed whatever societies and records we had built up, this history is lost to us.
We must work hard, as Africans, to find it.
The invention of paper is often credited to China’s Han Dynasty around 105 CE. This is probably the earliest revolution in communications.
Before paper, knowledge, and information were shared orally (limiting reach and longevity) or recorded on materials like clay tablets, papyrus, and vellum. These mediums, while effective, were expensive and difficult to mass-produce.
Paper changed everything.
It enabled permanence, portability, and the acceleration of knowledge dissemination. Governments could document laws, traders could record transactions, and scholars could archive knowledge. Yet, despite paper’s transformative impact, the transmission of information remained slow and largely confined to elite classes who controlled literacy and the means of production.
The Gutenberg Press and Mass Communication (15th–19th Century)
If paper was the foundation of recorded knowledge, the Gutenberg printing press (circa 1440) was the engine that powered it around the world.
Before Gutenberg's printing press, books were hand-copied, a laborious process that restricted knowledge to monastic scribes and the aristocracy.
The printing press shattered these barriers by enabling the mass production of books, newspapers, and pamphlets.
The impacts were profound:
The democratization of knowledge: Literacy rates rose as books became more affordable and accessible.
Religious and political upheaval: Mass-printed materials challenging the Catholic Church’s authority fueled The Reformation.
The birth of journalism: Printed newspapers emerged as a powerful force in shaping public opinion.
The birth of Public Relations: Public Relations became a distinct discipline hot on the heels of journalism.
Yet, for all its advancements, the printing press still relied on an intermediary—the typesetter—to bridge thought and written expression. This mechanical limitation meant that communication was still slow, labor-intensive, and hierarchical.
It remained an elite affair.
The Typewriter and the Individualization of Writing (19th–20th Century)
The arrival of the typewriter in the 19th century marked the first significant step toward personalized and rapid textual production.
Unlike handwritten documents, typed text was standardized, legible, and efficient, making it indispensable for businesses, journalists, and authors.
But more importantly, the typewriter shifted the locus of control. Now, an individual could produce a document without intermediaries like typesetters or scribes.
This shift had its profound impacts:
Bureaucratic efficiency: Governments and businesses could process information faster than ever before. Empires rose and fell.
Empowerment of women: The rise of secretarial roles provided new employment opportunities for women in the workforce.
Acceleration of literary and journalistic output: Writers could produce and edit their work with unprecedented speed.
Yet, the typewriter was still a rigid tool. The writer still had to conform to its mechanical constraints, and editing remained cumbersome.
The Computer and Digital Interfaces (Mid-20th Century to Present)
The emergence of the computer in the mid-20th century redefined the way we generate, store, and distribute information.
From early command-line interfaces like MS-DOS (which required users to memorize complex syntax) to the Graphical User Interface (GUI) revolution started by the Xerox Alto in the 1970s, computers made communications more intuitive and powerful.
Then the internet arrived.
The internet made Communications happen at the speed of thought and light. As soon as you could think it, you could communicate it.
Transcending time and space, the internet blasted information instantly across the globe, and digital collaboration became seamless.
Social media followed. Then, the iPhone.
These tools completely blew up the barriers to publication—anyone with an internet connection could blog, post, tweet, or upload a video, effectively becoming a global printing press.
However, there was a limitation: advanced interaction with computers still required learning a system’s logic—whether through menus, icons, or keyboard shortcuts. The user had to understand the machine.
This limited things for non-technical people, who needed technical support from folks like web developers and SEO experts to push their thoughts and ideas through the vast jungle of the internet and beyond the last mile to the recipient.
Today: AI and Natural Language Processing
Enter AI and Natural language processing (NLP).
We have now entered a phase where language itself is the interface to technology.
Thanks to deep learning, large language models, and NLP advancements, AI systems can understand, process, and generate human text with remarkable accuracy.
This is incredibly important. It is big. AI is the Gutenberg press of our era.
It is the most radical shift in communications in 600 years.
The implications are vast, mind-boggling, and infinite: the machine now understands you.
No longer must a user learn complex software. Now, a person can simply describe what they want in plain language, and AI will execute it—whether it’s writing code, composing music, or generating a 3D model.
You can literally build the next Facebook in your bedroom.
AI doesn’t just take orders; it anticipates needs, refines output, and personalizes responses, creating a symbiotic relationship between humans and machines.
Just as the printing press made reading accessible, NLP-powered AI makes digital creation accessible to everyone, regardless of technical expertise.
For the first time, technology does not require us to conform to it—instead, it conforms to our natural ways of thinking and communicating.
Make no mistake. This is a revolution that erases the divide between humans and machines.
Technology and humans are merging.
Anything is possible.